This Privacy Policy has been prepared to explain how the personal data of users who access services through the website and digital channels operated by Bodrum Günay Hotel is collected, used, protected, and processed.
By using our website, you are deemed to have accepted the terms of this Privacy Policy.
1. Data Controller
Data controller under the Personal Data Protection Law No. 6698:
2. Personal Data Collected
The following data may be collected from you or through our systems:
Identification and Contact Information
- First Name Last Name
- Phone number
- Email address
- Address information
Reservation and Accommodation Data
- Check-in / check-out dates
- Room Preferences
- Number of guests
- Special requests
- Accommodation History
Financial Information
- Billing Information
- Payment transaction information (card data is not stored in our system)
Technical Specifications
- IP address
- Browser information
- Device Information
- Cookie data
- Website usage data
3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
- Processing of reservations
- Provision of lodging services
- Payment and Billing Processes
- Guest Relations and Support Services
- Implementation of security procedures
- Improving Website Performance
- Compliance with legal obligations
- Campaign and information processes (if explicit consent is given)
4. Method of Collecting Personal Data
Your personal data;
- Online reservation forms
- Phone and Email Communication
- Online reservation systems
- Cookies
- Mobile and web applications
- On-site registration systems
is collected automatically or manually through this channel.
5. Transfer of Personal Data
Your personal data may be transferred to the following parties:
- Payment service providers
- Online reservation systems
- Shipping and billing service providers (as needed)
- Authorized public agencies
- Legal and financial consulting firms
- Software and hosting providers
Data is never shared with or sold to third parties without permission.
6. Cookies and Similar Technologies
Cookies are used on our website to enhance the user experience.
Cookies;
- To simplify the reservation process
- Provide session management
- Remembering user preferences
- Conduct traffic and performance analysis
It is used for this purpose.
For more information, please review the “Cookie Policy” page.
7. Data Security
Bodrum Günay Hotel takes the necessary technical and administrative measures to ensure the security of personal data:
- SSL certificate
- Secure payment infrastructures
- Authorization systems
- Server security measures
- Access control mechanisms
8. Data Retention Period
Personal data is retained for the periods specified in the relevant legislation or for as long as necessary to fulfill the purpose of processing. At the end of this period, the data is deleted, destroyed, or anonymized.
9. User Rights
Under the KVKK, users:
- Finding out whether your data has been processed
- Requesting Information
- Request to correct or delete
- Learning the purpose of the processing
- Knowing the parties involved
- Do not object
has these rights.
10. Updates
This Privacy Policy may be updated from time to time. The current version takes effect as soon as it is published on the website.
